Over the Winter months, Aura Heating is proud to have been working on a scheme offering boiler replacements to vulnerable and fuel poor households across the south. 

Working alongside ECHO, we’ve been helping many residents to make sure their homes have stayed warm throughout the colder season. 

What is ECHO?

ECHO, or Emergency Central Heating Offer, is a scheme offering emergency help to fuel poor and vulnerable households. The scheme offers assistance by repairing or replacing broken or condemned boilers. 

How does the ECHO scheme work?

Over the colder Winter months, people’s health and general wellbeing can be severely impacted by not having adequate heating and hot water. 

Through the Warm Home Discount Industry Initiative Scheme, AgilityEco and partners have provided ECHO to those that need it, with funding from five energy companies. 

The scheme was launched back in 2017 and since then it’s helped over 1500 families who needed a boiler repair or replacement to keep their home warm over the Winter.

You can imagine what a huge impact this scheme has had on households – To read just how beneficial it has been click here to read AgilityEco’s report. 

What do our customers say? 

We thought we’d share some of the thoughts from the clients we’ve worked with on this scheme over the last few months. 

“I was extremely pleased with the excellent work that Daniel Hall did when installing my new boiler, I can recommend his work. He also made an excellent job of clearing up after the work was finished.”

“Both my husband and l were awed by the sheer professionalism of the two men. I am stunned how quick we had a working boiler fitted, how effortlessly the whole experience was. Top marks all around!”

“All round an excellent customer experience and I couldn’t recommend more highly.  The engineer was particularly friendly, helpful, knowledgeable and polite. Thank you.”

“Greg Morris was amazing. No matter what issues arose he was somehow able to get around any and all obstacles. When he’d finished the job he left the place spotless. Would definitely recommend him.”

“Our installer was a chap called Greg. He clearly knew what he was doing and everything works great.  He was also able to diagnose a fault during the installation. Very tidy work and cleaned up everything as he went and left the area tidy when finished. Couldn’t be happier and a credit to the company.”

“Can’t be more pleased with the work and speed that it was done from start to finish. Nobody could complain about the help I got, it was wonderful.”

“Steve was fantastic. He  was totally professional and thorough. Very kind, polite and extremely tidy. I would recommend him to anyone.”

“The whole process from beginning to end was amazing.  The installer, Greg, was friendly and polite.  He left the place tidier than it was when he got here!  The boiler is such an improvement on our old one. Thanks.”

“​​Just want to thank everyone that I have dealt with. My home is warm again.”

“Really pleased with the service. Scale does not go up to 11. Thank you so much.”

“Greg was a very professional person who not only did a great job but also explained everything clearly . I was so grateful for this service. Thank you.”

“The service provided was excellent, we had previously been visited by a representative from EON about the same service, they were a complete disaster by comparison.”

“Just a great company all round to deal with. Would definitely recommend.”

“Very quick service, the guy was very friendly and helpful. Would recommend your company to others.”

Contact Aura Heating today

If you think you may qualify for this scheme, please get in touch with our friendly customer service team who will be more than happy to help.