Heat pump care plans

Heat Pump Maintenance – starting at just £12.25 per month

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Air-source heat pump maintenance

An air-source heat pump installed means embracing a greener future by committing to cleaner heating and reducing carbon footprint. Heat pumps are remarkably efficient and offer low-maintenance, lasting ways to heat your home. However, to get the best possible performance from your appliance, you’ll need to ensure it’s properly maintained, including regular servicing. 

Most manufacturers recommend an annual service for air-source heat pumps. A yearly service ensures that the unit is protected from damage and wear and tear and continues to run smoothly and efficiently. According to Energy.gov, a well-maintained heat pump can deliver 10-25% more efficiency than a severely neglected one. This is especially important when you consider the positive environmental impact of energy efficiency.  

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air source heat pump service plan hampshire

Aura Heating care plan

At Aura Heating, we understand that paying an upfront cost for servicing isn’t always ideal. That’s why we offer air-source heat pump service plans, which enable you to maintain your heat pump with affordable payments starting at just £12.25 per month.

What’s included in an air-source heat pump service?

When our heating technicians service your heat pump, they’ll perform various tests and checks to ensure it’s performing as it should. For example, they may need to do the following:

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  •  Clean and/or swap air filters
  •  EClean parts where necessary
  •  Ensure the heat pump’s airflow is correct and remains unobstructed by debris
  •  Check the fan, compressor, and system pressure
  •  Check for system leaks
  •  Check electrical contacts and check the time/temperature controls
  •  Lubricate moving parts where necessary
  •  Check system inhibitor levels
  •  Check manufacturers control panel for efficiencies

When to service your heat pump

We recommend that your air-source heating system is serviced annually. Usually over the summer, so that it is ready for the time of year is when it will be used most heavily, so it makes sense to ensure it’s running as expected. Our basic care plan is an excellent option if you’re on a budget. 

How much does air-source heat pump servicing cost?

The cost of air-source heat pump servicing is typically between £150-£200, some suppliers charge upwards of £270. However, here at Aura Heating, we understand that spreading maintenance costs is easier and more affordable for some homeowners. That’s why we provide air-source heat pump service plans from only £12.25 per month.

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air source heat pump maintenance hampshire

What is included in a heat pump service plan?

Our air-source heat pump service plans are designed to be convenient. Our most basic package starts at £12.25 per month and covers the cost of your annual check and inspection. You’ll also have access to our 24/7 helpline if you have any questions or concerns.

We also offer packages that cover your system and heating care and a fully comprehensive option that covers additional services such as water pipe repairs, internal drainage issues, and electrical work. All our service plans mean you won’t pay a call-out charge, and you can be sure one of our employees will visit you rather than a subcontractor. 

You can learn more about our packages and pricing by speaking to the Aura Heating team today. 

Some of our customer reviews

  • DM D’Cunha
    1 week ago
    Professional, punctual and polite. Thankyou for the work fitting my new boiler.
  • Patricia Jones
    1 week ago
    Nothing was too much trouble & i found everyone professional & yet very friendly. If i had any questions, they would be answered clearly, precisely & in a friendly manner. First class. I’m not very sure what date my boiler was installed.
  • Nick
    1 week ago
    A heartfelt thank you for outstanding service i wanted to extend my deepest gratitude for the exceptional service provided by your team in fitting our new boiler. From start to finish, the process was hassle-free and efficient, making what could have been a stressful experience remarkably read more
  • Stephanie Northcott
    2 weeks ago
    Really happy with the work carried out installing a fab new boiler. New thermostats fitted to the radiators and even the leak on my kitchen tap (which i’ve had for 8 years! ) has stopped now! Really nice people to deal with too. Thank you!
  • Lynne Dryden
    3 weeks ago
    The team had an engineer visit within 24 hrs of my contacting them. The engineer was friendly, professional and thorough. He explained everything he was doing. I am very impressed with the service i received.
  • Consumer
    1 month ago
    I was very pleased with aura heating. Gary the boiler fitter who arrived was very professional and always willing to help in anything we wanted to know. He explained thoroughly so we understood. After his work he left everything spotless. So would i recommend aura heating “read more
  • Greg Floyd
    1 month ago
    Quick and simple no drama boiler replacement. My 15 year old boiler needed replacement and aura delivered parts on friday, replaced the boiler on saturday. Also replaced the original controller a few days later. Comms were excellent at every stage. Thanks for a great service. Greg
  • Andrew McPhilbin
    2 months ago
    What can i say but i have experienced a service par excellence, which is a rare find post covid. From start to finish these guys ticked the boxes. Communication was bang on point throughout, and although a unforseen problem occured during the install, the engineer/ tech read more
  • Jim Johnson
    2 months ago
    Friendly and efficient staff, the job was completed quickly and i’m very happy with the result

Frequently Asked Questions

Air-source heat pumps are very reliable. However, debris can build up, so regularly use a soft brush to clean the unit. It would be best if you also had the pump serviced yearly to ensure it continues working efficiently. Our heating engineers can replace air filters, too, if required by the manufacturers, ensuring that dirt and pollen doesn’t collect in the system. 

In addition, we'll carry out a sound assessment, which is necessary for compliance with planning requirements. This will ensure that any noise the unit produces doesn't exceed a certain level.

Regular servicing is an essential part of heat pump maintenance. It ensures your system continues to run efficiently and enables our technicians to identify any potential issues before they become a major problem. It also ensures the pump continues to operate safely and efficiently. 

Your service plan will cover any air-source heat pump fitted by our team at Aura Heating, but we can also cover any air-source heat pump made by Samsung, Mitsubishi, Daiken, Grant, Bosch or Vaillant. Speak to our team today to find out if we can cover your appliance. 

With proper maintenance, a heat pump can usually last for 15-20 years. 

While it’s simple and safe to clean the back of your heat pump to prevent debris from building up, getting a professional to carry out servicing is vital. An MCS-certified engineer can ensure minor problems don’t escalate and that the heat pump runs efficiently and safely.  

There are several signs your heat pump needs replacing. These include:

  • A rise in energy bills
  • A drop in efficiency that means it takes longer to heat your rooms
  • Any unusual noises coming from the appliance

If your system needs frequent repairs, this could also indicate you need a new heat pump. Feel free to contact our team if you’re unsure and would like an expert opinion. 

You can expect to pay between £8,000 and £14,000 for air-source heat pump installation. However, there are grants available that can cover up to 100% of the cost, depending on your property and financial situation. Alternatively, the Boiler Upgrade Scheme (BUS) grant of £5000 is available to everyone and we can administer an application on your behalf for this. If you are not eligible for full grant funding, we offer a payment plan that enables you to spread the cost with affordable monthly payments. 

Get in touch with our heat pump experts

To learn more about Air Source Heat Pump care plans or chat with our team about your requirements, get in touch with us today. 

aura heating team