Heat pump care plans

Heat Pump Maintenance – starting at just £12.25 per month

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Air-source heat pump maintenance

An air-source heat pump installed means embracing a greener future by committing to cleaner heating and reducing carbon footprint. Heat pumps are remarkably efficient and offer low-maintenance, lasting ways to heat your home. However, to get the best possible performance from your appliance, you’ll need to ensure it’s properly maintained, including regular servicing. 

Most manufacturers recommend an annual service for air-source heat pumps. A yearly service ensures that the unit is protected from damage and wear and tear and continues to run smoothly and efficiently. According to Energy.gov, a well-maintained heat pump can deliver 10-25% more efficiency than a severely neglected one. This is especially important when you consider the positive environmental impact of energy efficiency.  

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air source heat pump service plan hampshire

Aura Heating care plan

At Aura Heating, we understand that paying an upfront cost for servicing isn’t always ideal. That’s why we offer air-source heat pump service plans, which enable you to maintain your heat pump with affordable payments starting at just £12.25 per month.

What’s included in an air-source heat pump service?

When our heating technicians service your heat pump, they’ll perform various tests and checks to ensure it’s performing as it should. For example, they may need to do the following:

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  •  Clean and/or swap air filters
  •  EClean parts where necessary
  •  Ensure the heat pump’s airflow is correct and remains unobstructed by debris
  •  Check the fan, compressor, and system pressure
  •  Check for system leaks
  •  Check electrical contacts and check the time/temperature controls
  •  Lubricate moving parts where necessary
  •  Check system inhibitor levels
  •  Check manufacturers control panel for efficiencies

When to service your heat pump

We recommend that your air-source heating system is serviced annually. Usually over the summer, so that it is ready for the time of year is when it will be used most heavily, so it makes sense to ensure it’s running as expected. Our basic care plan is an excellent option if you’re on a budget. 

How much does air-source heat pump servicing cost?

The cost of air-source heat pump servicing is typically between £150-£200, some suppliers charge upwards of £270. However, here at Aura Heating, we understand that spreading maintenance costs is easier and more affordable for some homeowners. That’s why we provide air-source heat pump service plans from only £12.25 per month.

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air source heat pump maintenance hampshire

What is included in a heat pump service plan?

Our air-source heat pump service plans are designed to be convenient. Our most basic package starts at £12.25 per month and covers the cost of your annual check and inspection. You’ll also have access to our 24/7 helpline if you have any questions or concerns.

We also offer packages that cover your system and heating care and a fully comprehensive option that covers additional services such as water pipe repairs, internal drainage issues, and electrical work. All our service plans mean you won’t pay a call-out charge, and you can be sure one of our employees will visit you rather than a subcontractor. 

You can learn more about our packages and pricing by speaking to the Aura Heating team today. 

Some of our customer reviews

  • Lisa Dee
    2 weeks ago
    Excellent service from start to finish, the two installers, one was greg morris unsure of the other were very accommodating and helpful, system working perfectly and all rubbish removed. Thank you.
  • Consumer
    3 weeks ago
    After a couple of problems with our 11 year old boiler, new expansion vessel and pressure relief valve needed. Boiler repaired and working as it should be, no more hassle with having to top up the pressure on our central heating only for our central heating to read more
  • Taylor
    3 weeks ago
    Damian came to fix an issue with our boiler today, he has been previously and he is professional and polite at all times.
  • Barry Greenstreet
    3 weeks ago
    Damian carried out the service and repair of our cold feed pipework, great job carried out in a timely and efficient manner 👍😊
  • Rob G
    1 month ago
    Professional boiler fitting service from louis today quick clean and friendly i would recommend to anyone
  • Hannah Bird
    1 month ago
    Louis from aura heating came to install a new boiler. I can’t rate him high enough, he was friendly, professional, respectful, efficient, knowledgeable, clearly experienced, worked quickly, and reliable. He explained everything clearly, and i found the communication from louis and aura heating was first read more
  • Beverley
    1 month ago
    Alan was on time and did a great job servicing out air heat source pump. The price is good and all communications very clear and helpful. Signing up to their care plan as it looks brilliant.
  • Jean
    2 months ago
    Damian was on time, friendly and polite. Carried out our boiler service efficiently, explaining what he was doing. Good to know all is safe and operating well for the winter. Great job.
  • Tom
    2 months ago
    This company has helped me out on numerous occasions and today was no exception. A job out of area from a loyal customer that moved came up, we simply couldn’t get there. Has no hesitations asking aura to help as i know how good they read more

Frequently Asked Questions

Air-source heat pumps are very reliable. However, debris can build up, so regularly use a soft brush to clean the unit. It would be best if you also had the pump serviced yearly to ensure it continues working efficiently. Our heating engineers can replace air filters, too, if required by the manufacturers, ensuring that dirt and pollen doesn’t collect in the system. 

In addition, we'll carry out a sound assessment, which is necessary for compliance with planning requirements. This will ensure that any noise the unit produces doesn't exceed a certain level.

Regular servicing is an essential part of heat pump maintenance. It ensures your system continues to run efficiently and enables our technicians to identify any potential issues before they become a major problem. It also ensures the pump continues to operate safely and efficiently. 

Your service plan will cover any air-source heat pump fitted by our team at Aura Heating, but we can also cover any air-source heat pump made by Samsung, Mitsubishi, Daiken, Grant, Bosch or Vaillant. Speak to our team today to find out if we can cover your appliance. 

With proper maintenance, a heat pump can usually last for 15-20 years. 

While it’s simple and safe to clean the back of your heat pump to prevent debris from building up, getting a professional to carry out servicing is vital. An MCS-certified engineer can ensure minor problems don’t escalate and that the heat pump runs efficiently and safely.  

There are several signs your heat pump needs replacing. These include:

  • A rise in energy bills
  • A drop in efficiency that means it takes longer to heat your rooms
  • Any unusual noises coming from the appliance

If your system needs frequent repairs, this could also indicate you need a new heat pump. Feel free to contact our team if you’re unsure and would like an expert opinion. 

You can expect to pay between £8,000 and £14,000 for air-source heat pump installation. However, there are grants available that can cover up to 100% of the cost, depending on your property and financial situation. Alternatively, the Boiler Upgrade Scheme (BUS) grant of £5000 is available to everyone and we can administer an application on your behalf for this. If you are not eligible for full grant funding, we offer a payment plan that enables you to spread the cost with affordable monthly payments. 

Get in touch with our heat pump experts

To learn more about Air Source Heat Pump care plans or chat with our team about your requirements, get in touch with us today. 

aura heating team