Air-Source Heat Pump Servicing

At Aura Heating, our experienced MCS Certified installers have the expertise to service and maintain air source heat pumps from various manufacturers. Established in 2005, we have a reputation for providing outstanding customer service that includes the following:

  • Speedy service with same-day appointments often available
  •  Serviced with confidence – rated 4.7/5 on TrustPilot
  • Advice and guidance from industry experts
  • Care plans to make maintenance affordable
Or give us a call on 02392 252171
samsung heat pump

The importance of servicing your heat pump

Air-source heat pumps are designed to last for 20 years or more. While they require very little maintenance, it is recommended that they get serviced regularly to remain fully operational and efficient. 

At Aura Heating, we provide comprehensive air-source heat pump servicing and maintenance to help you maximise your heat pump’s longevity. 

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air source heat pumps

What's included in our air-source heat pump servicing

When one of our heating engineers visits to service your heat pump, they’ll carry out a range of tasks, including:
  • Checking the operating system settings
  • Cleaning the heating system filter
  • Checking the heat exchanger, system expansion vessels and hot water pasteurisation settings
  • Recording system operation parameters
When the service is complete, they’ll provide a service report outlining the system status and any additional maintenance required.
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Heat pumps from other installers​

If you’ve had a heat pump installed by another provider, we can still provide servicing and care plans to suit your needs. Our friendly team is MCS certified and can help you to maintain any air-source heat pump by manufacturers such as Samsung, Vaillant and Mitsubishi. To find out if we can service your heat pump, call our team.

Regular servicing also ensures the appliance’s warranty remains uncompromised. Since some warranties cover you for seven years, it’s worth investing in an annual service to keep them intact. 

Why have your air-source heat pump serviced?

Servicing your heat pump ensures it operates at peak efficiency and output throughout its lifetime. Not servicing an air-source heat pump can reduce efficiency by up to 15%, meaning it takes longer to heat your home and costs more. 

Regular servicing also ensures the appliance’s warranty remains uncompromised. Since some warranties cover you for seven years, it’s worth investing in an annual service to keep them intact. 

Benefits of heat pump servicing

  • Keeps the coil and fan free from bacteria and odours
  • Keeps filters operating properly
  • Optimises longevity of the system
  • Ensures the heat pump operates at maximum efficiency
  • Helps you avoid costly repairs
 
2023 case study
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Heat pump service plans

If you prefer to spread the cost of your air source heat pump servicing and maintenance over several months with fixed, affordable payments, get in touch with our team about our heat pump care plans. We have several levels of cover available, which can cover not only your heating but your plumbing and electrics too if you require. Please find out more on our dedicated page for heat pump care plans.

Some of our customer reviews

  • Lisa Dee
    1 month ago
    Excellent service from start to finish, the two installers, one was greg morris unsure of the other were very accommodating and helpful, system working perfectly and all rubbish removed. Thank you.
  • Consumer
    1 month ago
    After a couple of problems with our 11 year old boiler, new expansion vessel and pressure relief valve needed. Boiler repaired and working as it should be, no more hassle with having to top up the pressure on our central heating only for our central heating to read more
  • Taylor
    1 month ago
    Damian came to fix an issue with our boiler today, he has been previously and he is professional and polite at all times.
  • Barry Greenstreet
    1 month ago
    Damian carried out the service and repair of our cold feed pipework, great job carried out in a timely and efficient manner 👍😊
  • Rob G
    1 month ago
    Professional boiler fitting service from louis today quick clean and friendly i would recommend to anyone
  • Hannah Bird
    2 months ago
    Louis from aura heating came to install a new boiler. I can’t rate him high enough, he was friendly, professional, respectful, efficient, knowledgeable, clearly experienced, worked quickly, and reliable. He explained everything clearly, and i found the communication from louis and aura heating was first read more
  • Beverley
    2 months ago
    Alan was on time and did a great job servicing out air heat source pump. The price is good and all communications very clear and helpful. Signing up to their care plan as it looks brilliant.
  • Jean
    2 months ago
    Damian was on time, friendly and polite. Carried out our boiler service efficiently, explaining what he was doing. Good to know all is safe and operating well for the winter. Great job.
  • Tom
    2 months ago
    This company has helped me out on numerous occasions and today was no exception. A job out of area from a loyal customer that moved came up, we simply couldn’t get there. Has no hesitations asking aura to help as i know how good they read more

Frequently Asked Questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur posuere elit non quam consectetur, vel aliquam ipsum rutrum. Donec convallis neque magna, quis ultricies elit posuere ut. Praesent euismod sapien congue, auctor diam ut, pulvinar lacus. Pellentesque ut enim vulputate nunc ornare rhoncus. Proin at euismod dui, nec euismod enim. Ut eget pharetra enim, quis fermentum purus. Duis ultricies egestas quam, non commodo lacus ullamcorper eget. Maecenas vel eleifend tortor. Cras dictum, neque sit amet luctus accumsan, risus urna rhoncus ligula, a suscipit ligula dolor eu turpis. Curabitur ut ipsum turpis. Curabitur varius, felis et pretium pharetra, ante arcu dapibus erat, eu lacinia lorem orci pretium elit. Curabitur fermentum ante quis lacus vehicula ornare. Phasellus at commodo eros. Maecenas a tempus odio, in hendrerit odio.

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Get in touch now to get started

Our team of heating engineers cover homes and businesses throughout Dorset, Hampshire, Berkshire, Surrey and Sussex. We’re delighted to have earned an ‘Excellent’ rating on Trustpilot – please take a look at our reviews to find out what previous customers have said about us.

If you’d like to book an appointment for heat pump servicing or to learn more about care plans, don’t hesitate to contact us today. 

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