Air-Source Heat Pump Servicing

At Aura Heating, our experienced MCS Certified installers have the expertise to service and maintain air source heat pumps from various manufacturers. Established in 2005, we have a reputation for providing outstanding customer service that includes the following:

  • Speedy service with same-day appointments often available
  •  Serviced with confidence – rated 4.7/5 on TrustPilot
  • Advice and guidance from industry experts
  • Care plans to make maintenance affordable
Or give us a call on 02392 252171
samsung heat pump

The importance of servicing your heat pump

Air-source heat pumps are designed to last for 20 years or more. While they require very little maintenance, it is recommended that they get serviced regularly to remain fully operational and efficient. 

At Aura Heating, we provide comprehensive air-source heat pump servicing and maintenance to help you maximise your heat pump’s longevity. 

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air source heat pumps

What's included in our air-source heat pump servicing

When one of our heating engineers visits to service your heat pump, they’ll carry out a range of tasks, including:
  • Checking the operating system settings
  • Cleaning the heating system filter
  • Checking the heat exchanger, system expansion vessels and hot water pasteurisation settings
  • Recording system operation parameters
When the service is complete, they’ll provide a service report outlining the system status and any additional maintenance required.
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Heat pumps from other installers​

If you’ve had a heat pump installed by another provider, we can still provide servicing and care plans to suit your needs. Our friendly team is MCS certified and can help you to maintain any air-source heat pump by manufacturers such as Samsung, Vaillant and Mitsubishi. To find out if we can service your heat pump, call our team.

Regular servicing also ensures the appliance’s warranty remains uncompromised. Since some warranties cover you for seven years, it’s worth investing in an annual service to keep them intact. 

Why have your air-source heat pump serviced?

Servicing your heat pump ensures it operates at peak efficiency and output throughout its lifetime. Not servicing an air-source heat pump can reduce efficiency by up to 15%, meaning it takes longer to heat your home and costs more. 

Regular servicing also ensures the appliance’s warranty remains uncompromised. Since some warranties cover you for seven years, it’s worth investing in an annual service to keep them intact. 

Benefits of heat pump servicing

  • Keeps the coil and fan free from bacteria and odours
  • Keeps filters operating properly
  • Optimises longevity of the system
  • Ensures the heat pump operates at maximum efficiency
  • Helps you avoid costly repairs
 
2023 case study
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Heat pump service plans

If you prefer to spread the cost of your air source heat pump servicing and maintenance over several months with fixed, affordable payments, get in touch with our team about our heat pump care plans. We have several levels of cover available, which can cover not only your heating but your plumbing and electrics too if you require. Please find out more on our dedicated page for heat pump care plans.

Some of our customer reviews

  • Dilip
    1 week ago
    A very friendly company to deal with. Excellent service. Good customer care. No problems whatsoever with this company.
  • Noor e alam choudhury Shamu
    1 week ago
    The last few months i have had a nightmare with my boiler eventually loosing all heating and hot water. Aura heating was fabulous they done their assessment and fitted my boiler within 3 days i could not praise them enough of how quick and efficient they are. read more
  • Louise Thorne
    6 days ago
    Within an hour of getting the ho ahead from the provider i was already booked in. There was an issue with the stopcock so had to be rescheduled as the water company needed to turn it off at main on the street. It was fitted in read more
  • Suzan
    1 week ago
    For the last three years, i went through a hell of a nightmare, my old boiler was breakdown every time in the middle of the cold and winter. It was a tough time for me and my family. After i found aura they got in touch read more
  • Donald
    7 days ago
    My boiler replaced by engineer gary, and i am extremely pleased with the service. Gary was friendly but also efficient in completing the work. He ensured area was clean and tidy after the installation was finished to be excellent.
  • Wendy
    7 days ago
    Technician arrived on time. He was friendly and professional and knew his stuff. ,
  • Tony Parke
    6 days ago
    Highly recommend this company. Had new boiler installed a few years ago and everything was done very professionally and the yearly servicing since has been first class.
  • Mervyn Whitcombe
    6 days ago
    Since having our boiler replaced by aura heating approximately 11 years ago we have always had excellent service from aura heating, any slight problems with the boiler have always been repaired promptly. I would definitely recommend aura heating
  • Harold Godfrey
    2 weeks ago
    Very professional throughout. Gary the installer was great and nothing was to much trouble. Clean and tidy from start to finish.

Frequently Asked Questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur posuere elit non quam consectetur, vel aliquam ipsum rutrum. Donec convallis neque magna, quis ultricies elit posuere ut. Praesent euismod sapien congue, auctor diam ut, pulvinar lacus. Pellentesque ut enim vulputate nunc ornare rhoncus. Proin at euismod dui, nec euismod enim. Ut eget pharetra enim, quis fermentum purus. Duis ultricies egestas quam, non commodo lacus ullamcorper eget. Maecenas vel eleifend tortor. Cras dictum, neque sit amet luctus accumsan, risus urna rhoncus ligula, a suscipit ligula dolor eu turpis. Curabitur ut ipsum turpis. Curabitur varius, felis et pretium pharetra, ante arcu dapibus erat, eu lacinia lorem orci pretium elit. Curabitur fermentum ante quis lacus vehicula ornare. Phasellus at commodo eros. Maecenas a tempus odio, in hendrerit odio.

Integer nisi urna, tristique varius quam nec, elementum fringilla elit. Sed vestibulum at ipsum vel tempor. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Aenean luctus et eros ut sodales. Cras accumsan tortor nulla, at posuere elit sagittis vitae. Integer condimentum arcu eu lacus ultrices, aliquet ultrices nunc porttitor. Etiam et urna quis enim ultrices ultrices id ac urna. Suspendisse consectetur pharetra placerat. Sed hendrerit dui nisl, eu venenatis risus efficitur nec. Fusce vestibulum ultricies cursus. Duis tincidunt nulla eu sodales dignissim. Mauris tincidunt justo ac augue posuere, id rutrum tortor malesuada. Sed eleifend commodo lorem vitae blandit. Nam id erat elit. Nullam vel felis elit.

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Get in touch now to get started

Our team of heating engineers cover homes and businesses throughout Dorset, Hampshire, Berkshire, Surrey and Sussex. We’re delighted to have earned an ‘Excellent’ rating on Trustpilot – please take a look at our reviews to find out what previous customers have said about us.

If you’d like to book an appointment for heat pump servicing or to learn more about care plans, don’t hesitate to contact us today. 

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