We know it can feel a bit daunting when you’re faced with the prospect of finding a company to carry out work in your home. Especially if you are likely to be paying out large sums of money!
When people are looking for a tradesperson or a company to help them with something, they tend to head straight for the review pages on Google or TrustPilot. And don’t get us wrong – They’re a great place to start!
It’s important to check out other people’s customer experience when you’re about to engage a company for a service and give them your hard earned money.
But there are other things that you should check before signing on the dotted line.
If you’re looking for a heating engineer, here are some things to check before going ahead.
Are they Gas Safe registered?
When it comes to gas heating systems it is absolutely vital that you only let Gas Safe registered engineers work on your gas appliances, including your boiler.
Here at Aura Heating we take Gas Safety very seriously. All of our heating engineers are gas safe registered, which means they have the necessary training and knowledge to work on gas appliances safely.
You can find our Gas Safe registration information including our engineers and business qualifications credentials here.
Are they a registered company?
In the UK, to be legally recognised as a business it must be registered. Carrying out a search on Companies House can reveal a company’s financial stability and show you how long a company has been trading for, helping you to make informed decisions before hiring a heating engineer.
You can find our Aura Heating Companies House listing here.
Are they VAT registered?
All taxable business should be registered for VAT. Also, If you are able to claim back VAT on your purchases, then you would need to know the business’ VAT number.
You can check our Aura Heating VAT registration details here or by searching our VAT number 898481943.
Are they able to access grants?
If you think you may be eligible for a grant for a new boiler, heat pump or other energy saving measure then the company you employ to carry out the work will need to be able to access those grants.
On Green Deal Orb, you can find our Aura Heating listing as a Green Deal approved, authorised installer, certificated to install various technologies. You can find more information here.
Also linked to Grant Funding is Trustmark, the government endorsed quality tradesperson scheme. Our Aura Heating listing shows we are a licensed trader with a commitment to customer service and good trading practices. In order to be licensed, we have had our work inspected for technical competence to ensure our quality and and adherence to standards. You can find our license number here.
Here at Aura Heating we are also a member of the Renewable Energy Consumer Code which is similar to the one above, but for renewables. You can find out listing here.
Are they listed on referral websites?
Referral websites for tradespeople want to know that the businesses they are referring customers to are reliable and legitimate.
Are they a listed provider by their council?
Local councils will list companies that offer various trade services, including heating engineers and boiler companies.
Whilst companies don’t have to be a partner or working exclusively with a council, they can be listed as a provider of services and funding for schemes.
We work in tandem with Havant Borough Council where you can find Aura Heating listed as one of the providers working locally. In order to be listed here, we have signed up to a code of conduct on safeguarding and are committed to looking after your personal information. We also have to be registered with industry warranty guarantees.
You’ll also find us listed on Switched On Portsmouth as an accredited installer of the Free Gas Central Heating Scheme.
You Can Trust Aura Heating
We know it’s so important for customers to know the credibility of a company before employing them to carry out work.
That’s why here at Aura Heating we try to make it as easy as possible for customers to check our credentials and know that we are a company they can trust.
We pride ourselves on the workmanship, skills and expertise of our local heating engineers and customer service team.
If you have any questions at all, then please do give our friendly team a call and they will be more than happy to help.