Here's what our customers & suppliers say

Our customers have given Aura Heating some brilliant reviews – among the best in the industry – for our boiler installation, heating and plumbing services and products.

At Aura Heating, we care deeply about leaving our customers in a better place than when we arrived. The value we deliver and our customers experience of our brand is so important to us.

Aura Heating is proud of our reviews – among the best in the industry – for our boiler installation, heating, and plumbing services and products.

But don't just take our word for it, see what our valued customers have to say about our boiler solutions and our engineers.

Alwyn Stocks
1 week ago

Mannie was on time , polite and efficient.
Ludo Ndhlukula
1 week ago

Easy to contact customer service to request appointment changes, or for any queries. The service engineer (stuart) was polite, professional and did an excellent job. He talked me through summary of what he did during the visit. He also left the electrical cupboard, where the boiler read more
June Metherell
1 week ago

Mannie was such a warm friendly person. He was very helpful when i asked him questions, and he was very informative
Janette Russell
1 week ago

Alan arrived promptly having sent an eta and was efficient and thorough. I’m very happy with the service given and am pleased i chose aura to fit my boiler, taking advantage of the aftercare.
ian harland
1 week ago

Alan was prompt, polite, courteous and provided an efficient service. Exactly what you want from a boiler service👍😎
Christopher Palmer
1 week ago

Damian was brilliant as usual, fast and efficient, fixed a small issue and only had 1 cup of coffee!!
Xanda
2 weeks ago

We have been with aura gas for 20 years and have recommended it to many of our friends. We have a maintenance agreement which has been well worth it. Whenever we had problems (and we had many that turned out not to be the boiler) they came read more
Mr Paul Young
2 weeks ago

Great company had my boiler installed 9 years ago and have had regular yearly services the latest being carried out by alan today – can’t fault the customer service and alan was polite professional and a pleasure to deal with
Heather McCready
4 weeks ago

Efficient and friendly service for my annual boiler servicing, thank you damian
Mrs B-C
4 weeks ago

Our combi-boiler was installed by aura in 2019 and we have used their yearly service contract since then. No issues at all with any of the engineers who have serviced the boiler since installation; all have arrived on time and have been very proficient, clean and professional read more
Kenny Lowe
4 weeks ago

Alan was really punctual, answered all my queries and serviced the boiler in a jiffy! Really happy with the service from aura heating.
Sorina Bee
4 weeks ago

Prompt arrival, alan was informative when asked questions. Easy to book regular service. Thank you – would recommend

I would give Aura Heating 1st class, everything was cleaned up, I would recommend them to anyone.

Jan Richards Aura Heating Customer

"Gary Robinson and the team at Aura Heating were invited to join the Worcester Accredited Scheme in September 2005 and they remain a valued member today."

Alex Swann Worcester Bosch, UK market leader in domestic boilers

"We have worked really closely with Aura Heating for over the last 10 years and we have trained all their operatives in Power Flushing; a method of cleaning dirty debris from a heating system."

Richard Evans Fernox, Water Treatment Products

“I have had dealings with Aura Heating for 10 years, always excellent, monthly plan works out well for our pockets.”

Eileen Knight Aura Heating Customer

AgilityEco has worked with Aura Heating for many years now. During that time we have developed an excellent working partnership with their team, allowing us to collaborate on several major projects.

Their team are courteous, professional and their client care is of the highest quality. I have always been particularly impressed with their ability to add value to our projects by innovating and utilising their deep understanding of the gas and renewable energy markets. We need to place a lot of trust in our contracted workforce.

In Aura we have a first-class partner who can be relied upon to deliver time and time again.

Jon Kimber

Agility Eco

Alto Energy has been working in partnership with Aura Heating since early 2022, and they have quickly progressed to being one of the most competent installers that we work with. Aura are committed to delivering low carbon, low running cost solutions to customers with old and inefficient heating systems, and this has been the motivation behind their transition from traditional heating installer to being at the forefront of the renewable heating revolution in the South East.

Alto Energy provides Aura with the highest quality products alongside design and technical support services, to ensure that between us customers are provided with a heat pump installation that delivers real-life bill savings and long-term reliability. Alto Energy is one of the UK’s leading designers and suppliers of heat pump systems since 2017, and have assembled an enviable team of heat pump experts, meaning that any heat pump installed by Aura will be underpinned by Alto Energy’s heat pump expertise. We would have no hesitation in recommending Aura as your chosen heat pump installer.

Scott Greening

Alto Energy