Here's what our customers & suppliers say

Our customers have given Aura Heating some brilliant reviews – among the best in the industry – for our boiler installation, heating and plumbing services and products.

At Aura Heating, we care deeply about leaving our customers in a better place than when we arrived. The value we deliver and our customers experience of our brand is so important to us.

Aura Heating is proud of our reviews – among the best in the industry – for our boiler installation, heating, and plumbing services and products.

But don't just take our word for it, see what our valued customers have to say about our boiler solutions and our engineers.

  • Jodie Sparey
    1 week ago
    Louis was lovely and very helpful. Thank you for the service x
  • Mr David Way
    1 week ago
    Alan from aura came and serviced my boiler was polite efficient and was on time. Good communication from the start of making appointment,including opportunity to track his progress to my house. A professional experience at a good price.
  • Daphne Stevens
    3 days ago
    Excellent man is mannie. Very happy
  • Lynne Tenniswood
    1 day ago
    Mannie was professional tidy polite young man
  • Dawn Weill
    2 days ago
    Our annual service was carried out by mannie, a very pleasant young man. He cleaned out the boiler and checked for any issues, all was good as usual and completed in an efficient and professional manner. Tha nook k you.
  • B. France
    2 days ago
    Boiler installed by aura in 2019 and they have complete annual service since then. Very reliable and well organised. Good communication and always helpful. Service today carried about by alan – very efficient and cheerful. Thank you aura and alan
  • Mr B H Worwood
    4 days ago
    Had a routine boiler service by engineer damian. The whole visit was perfect. He arrived within the booked time and started to work immediately. He appeared to work efficiently and swiftly. He was very friendly and polite through the whole time and left no mess to read more
  • Carole Jeal
    2 days ago
    Damien was polite and respectful at all times. He even asked where the dog was because he had to go out to his van. I appreciated the message to say he was on his way.
  • sarah pickard
    1 day ago
    Andy is always helpful and very polite
  • MR ERIC OLLEY
    2 weeks ago
    Excellent and professional service as usual. Very reliable and always on time
  • Mike
    1 week ago
    Alan sutherland arrived on time. Did a great service including checking that the outside flu was still in the correct position. Service took 45 minutes. Great job, thank you alan.
  • TERESA STANLEY
    1 week ago
    Very happy with the service provided. The engineer was very polite , helpful & efficient. Would highly recommend this company.

I would give Aura Heating 1st class, everything was cleaned up, I would recommend them to anyone.

Jan Richards Aura Heating Customer

"Gary Robinson and the team at Aura Heating were invited to join the Worcester Accredited Scheme in September 2005 and they remain a valued member today."

Alex Swann Worcester Bosch, UK market leader in domestic boilers

"We have worked really closely with Aura Heating for over the last 10 years and we have trained all their operatives in Power Flushing; a method of cleaning dirty debris from a heating system."

Richard Evans Fernox, Water Treatment Products

“I have had dealings with Aura Heating for 10 years, always excellent, monthly plan works out well for our pockets.”

Eileen Knight Aura Heating Customer

AgilityEco has worked with Aura Heating for many years now. During that time we have developed an excellent working partnership with their team, allowing us to collaborate on several major projects.

Their team are courteous, professional and their client care is of the highest quality. I have always been particularly impressed with their ability to add value to our projects by innovating and utilising their deep understanding of the gas and renewable energy markets. We need to place a lot of trust in our contracted workforce.

In Aura we have a first-class partner who can be relied upon to deliver time and time again.

Jon Kimber
Agility Eco
Agility Eco

Alto Energy has been working in partnership with Aura Heating since early 2022, and they have quickly progressed to being one of the most competent installers that we work with. Aura are committed to delivering low carbon, low running cost solutions to customers with old and inefficient heating systems, and this has been the motivation behind their transition from traditional heating installer to being at the forefront of the renewable heating revolution in the South East.

Alto Energy provides Aura with the highest quality products alongside design and technical support services, to ensure that between us customers are provided with a heat pump installation that delivers real-life bill savings and long-term reliability. Alto Energy is one of the UK’s leading designers and suppliers of heat pump systems since 2017, and have assembled an enviable team of heat pump experts, meaning that any heat pump installed by Aura will be underpinned by Alto Energy’s heat pump expertise. We would have no hesitation in recommending Aura as your chosen heat pump installer.

Scott Greening
Alto Energy
Alto Energy

Trust Pilot

"It was almost as if he wasn’t here, my experience from quote to install has been absolutely fantastic."

Tony Finn-Ford Aura Heating Customer

“Office team and engineers, nothing short of professional, have been excellent to work with.”

Steve Mullins Aura Heating Customer
Aura House