Here's what our customers & suppliers say

Our customers have given Aura Heating some brilliant reviews – among the best in the industry – for our boiler installation, heating and plumbing services and products.

At Aura Heating, we care deeply about leaving our customers in a better place than when we arrived. The value we deliver and our customers experience of our brand is so important to us.

Aura Heating is proud of our reviews – among the best in the industry – for our boiler installation, heating, and plumbing services and products.

But don't just take our word for it, see what our valued customers have to say about our boiler solutions and our engineers.

  • Dilip
    1 week ago
    A very friendly company to deal with. Excellent service. Good customer care. No problems whatsoever with this company.
  • Noor e alam choudhury Shamu
    1 week ago
    The last few months i have had a nightmare with my boiler eventually loosing all heating and hot water. Aura heating was fabulous they done their assessment and fitted my boiler within 3 days i could not praise them enough of how quick and efficient they are. read more
  • Louise Thorne
    6 days ago
    Within an hour of getting the ho ahead from the provider i was already booked in. There was an issue with the stopcock so had to be rescheduled as the water company needed to turn it off at main on the street. It was fitted in read more
  • Suzan
    1 week ago
    For the last three years, i went through a hell of a nightmare, my old boiler was breakdown every time in the middle of the cold and winter. It was a tough time for me and my family. After i found aura they got in touch read more
  • Donald
    1 week ago
    My boiler replaced by engineer gary, and i am extremely pleased with the service. Gary was friendly but also efficient in completing the work. He ensured area was clean and tidy after the installation was finished to be excellent.
  • Wendy
    7 days ago
    Technician arrived on time. He was friendly and professional and knew his stuff. ,
  • Tony Parke
    6 days ago
    Highly recommend this company. Had new boiler installed a few years ago and everything was done very professionally and the yearly servicing since has been first class.
  • Mervyn Whitcombe
    6 days ago
    Since having our boiler replaced by aura heating approximately 11 years ago we have always had excellent service from aura heating, any slight problems with the boiler have always been repaired promptly. I would definitely recommend aura heating
  • Harold Godfrey
    2 weeks ago
    Very professional throughout. Gary the installer was great and nothing was to much trouble. Clean and tidy from start to finish.
  • Maria Vaamonde
    2 weeks ago
    Thank you for putting it all right.
  • Heather MacDonald
    1 month ago
    Friendly service efficient gas fitter. Very happy now i’ve got heating again
  • Sarah Merrett
    1 month ago
    A very efficient and friendly service from start to finish. Thank you. Any obstacles with the installation were rectified without issue. Highly recommended….

I would give Aura Heating 1st class, everything was cleaned up, I would recommend them to anyone.

Jan Richards Aura Heating Customer

"Gary Robinson and the team at Aura Heating were invited to join the Worcester Accredited Scheme in September 2005 and they remain a valued member today."

Alex Swann Worcester Bosch, UK market leader in domestic boilers

"We have worked really closely with Aura Heating for over the last 10 years and we have trained all their operatives in Power Flushing; a method of cleaning dirty debris from a heating system."

Richard Evans Fernox, Water Treatment Products

“I have had dealings with Aura Heating for 10 years, always excellent, monthly plan works out well for our pockets.”

Eileen Knight Aura Heating Customer

AgilityEco has worked with Aura Heating for many years now. During that time we have developed an excellent working partnership with their team, allowing us to collaborate on several major projects.

Their team are courteous, professional and their client care is of the highest quality. I have always been particularly impressed with their ability to add value to our projects by innovating and utilising their deep understanding of the gas and renewable energy markets. We need to place a lot of trust in our contracted workforce.

In Aura we have a first-class partner who can be relied upon to deliver time and time again.

Jon Kimber
Agility Eco
Agility Eco

Alto Energy has been working in partnership with Aura Heating since early 2022, and they have quickly progressed to being one of the most competent installers that we work with. Aura are committed to delivering low carbon, low running cost solutions to customers with old and inefficient heating systems, and this has been the motivation behind their transition from traditional heating installer to being at the forefront of the renewable heating revolution in the South East.

Alto Energy provides Aura with the highest quality products alongside design and technical support services, to ensure that between us customers are provided with a heat pump installation that delivers real-life bill savings and long-term reliability. Alto Energy is one of the UK’s leading designers and suppliers of heat pump systems since 2017, and have assembled an enviable team of heat pump experts, meaning that any heat pump installed by Aura will be underpinned by Alto Energy’s heat pump expertise. We would have no hesitation in recommending Aura as your chosen heat pump installer.

Scott Greening
Alto Energy
Alto Energy

Trust Pilot

"It was almost as if he wasn’t here, my experience from quote to install has been absolutely fantastic."

Tony Finn-Ford Aura Heating Customer

“Office team and engineers, nothing short of professional, have been excellent to work with.”

Steve Mullins Aura Heating Customer
Aura House